Last updated January 2026 · Please read these terms carefully before using our services.
By accessing or using the Upbloom website (upbloom.co) or purchasing our products and services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services. These terms apply to all visitors, customers, and users of the site.
We reserve the right to update these terms at any time. Continued use of the website after changes constitutes your acceptance of the revised terms. The date of the most recent update is shown at the top of this page.
Upbloom Studio Pty Ltd provides:
We reserve the right to modify, suspend, or discontinue any service at any time without notice. We are not liable to you or any third party for any modification, suspension, or discontinuation of services.
By placing an order through our website, you represent that you are at least 18 years of age and are legally capable of entering into a binding contract. All orders are subject to acceptance and availability.
All prices are in Australian Dollars (AUD) and include GST where applicable. Prices may change without notice. Shipping costs are additional and calculated at checkout based on your location and selected method.
Payment is processed securely by Stripe. We accept Visa, Mastercard, American Express, Apple Pay, and Google Pay. Your payment details are not stored by Upbloom — all card data is handled directly by Stripe and subject to their security standards.
You will receive an email confirmation when your order is placed. This confirmation does not constitute acceptance of your order. We may cancel an order after confirmation if items are unavailable, if there is an error in pricing or description, or if we suspect fraud.
Event enquiries submitted through our contact form do not constitute a confirmed booking. A booking is only confirmed when:
We reserve the right to decline any event enquiry at our discretion. Event quotes are valid for 14 days from the date of issue.
The remaining balance for event services is due 14 days prior to the event date unless otherwise specified in your event agreement. Failure to pay the balance may result in cancellation of your booking and forfeiture of your deposit.
Orders may be cancelled within 2 hours of placement, provided they have not yet been dispatched. To cancel, email hello@upbloom.co immediately. Once dispatched, orders are subject to our Returns & Refund policy.
In the unlikely event we must cancel due to unforeseen circumstances (illness, emergency, natural disaster), we will provide as much notice as possible and issue a full refund of all amounts paid. Our liability is limited to the amount paid — we are not responsible for consequential losses.
All content on this website — including text, photographs, graphics, logos, brand elements, and design — is owned by or licensed to Upbloom Studio Pty Ltd and is protected by Australian and international copyright law.
You may not reproduce, distribute, modify, or create derivative works from our content without our express written permission. Personal, non-commercial sharing (e.g., sharing a product image on social media with attribution) is permitted provided you do not alter the content.
If you post content about Upbloom on social media, you grant us a non-exclusive, royalty-free licence to share or feature that content with appropriate credit.
You agree not to:
Our website and services are provided "as is" and "as available" without any warranties of any kind, either express or implied. We do not warrant that the website will be uninterrupted, error-free, or free of viruses. Product colours may appear slightly different on screen due to monitor calibration. Fresh flowers are perishable and seasonal availability may require substitution.
Nothing in these terms excludes any guarantee, warranty, or condition implied or imposed by applicable law (including the Australian Consumer Law), to the extent that such exclusion would be illegal.
To the fullest extent permitted by law, Upbloom Studio Pty Ltd shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profit, loss of data, or loss of goodwill arising from your use of our services.
Our total liability to you for any claim arising in connection with these terms or your use of our services shall not exceed the amount you paid to us in the 12 months prior to the claim.
Nothing in these terms limits our liability for death or personal injury caused by our negligence, fraud, or any liability which cannot be limited or excluded under Australian Consumer Law.
These terms are governed by the laws of the State of Victoria, Australia. Any disputes arising under these terms will be subject to the exclusive jurisdiction of the courts of Victoria, Australia. If any provision of these terms is found to be invalid or unenforceable, the remaining provisions will continue in full force.
For any questions about these Terms of Service, please contact us: